AI Receptionist Takes Over Plumbing Business - Mind Blowing Demo!

0:00 Hey guys, Eric here. In this video we’ll go over a plumbing demo with our AI receptionist. We created a fictitious company, Flite Plumbing Solutions. We’ll call in, test the AI receptionist, and then I’ll show you the behind-the-scenes workflow that makes this an integrated part of your plumbing business. 0:37 This call will be recorded for quality purposes. 0:41 “Hey, this is Becca with Flite Plumbing Solutions, how can I help you today?” “Yeah, I have pipes leaking everywhere in my house.” “Oh no, that sounds like a mess. Let’s get this sorted out. Can I have your name please?” “Before I share that, how many years have you been in business?” “We’ve proudly served our community for over 20 years. Can I have your name?” “What services do you offer?” “We offer leak repairs, drain cleaning, water heater installation, sewer line replacement, and more. Now, your name?” “Sure, it’s Eric.” 1:28 “Got it, Eric. Could you also provide your street address, city, state, and postal code?” “Yeah, 123 Main Street, Gettysburg, Pennsylvania, 17372.” “Thanks, Eric. Would you like me to transfer you to a team member to help with the leaks?” “How quickly can you get out? This is an emergency.” “Since it’s during business hours, I can transfer you right away.” 2:30 That transferred to me since I’m the programmed team member. Normally it would go to one of your techs or receptionists. Let’s look at what’s happening behind the scenes. 2:54 If you miss calls, you lose revenue. Every unanswered call often goes to a competitor. Callers usually have a problem they want solved immediately, so they won’t stop calling until they connect with someone. 3:29 Another issue contractors face is poor follow-up. Calls get forgotten by the end of the day or the next day, leading to missed opportunities and bad data. Without systems, efficiency is low, making you feel overwhelmed. 4:03 Our AI receptionist solves this. Calls are answered 24/7, perfect for emergencies or everyday leads. The system qualifies callers, filters out spam, and ensures no leads fall through the cracks. Follow-ups happen automatically via text, email, or manual calls. 4:47 With the right data in place, you can optimize your business growth based on facts, not guesswork. 4:58 Some quick stats: home service businesses miss around 27% of inbound calls—almost a third. If two of those calls per day could have become jobs, that’s about $2,430 in lost revenue weekly, or $126,300 annually. 5:30 Missed calls benefit competitors. If you answer, you gain the advantage. 5:52 Now let’s see the workflow. After a call, our system creates a transcript within 1–2 minutes. GPT summarizes it and saves it to the contact record. A shorter summary is sent by text to the owner or receptionist, including the call category: emergency service request, qualified lead, spam, or general lead. 6:50 Emergency and qualified leads are added to a callback list, tagged, and tracked. Spam calls are blocked and flagged. Leads are logged with opportunities for follow-up. 7:59 Here’s the dashboard. You or your receptionist can check manual actions a few times per day. If marked as emergency, respond quickly. Completed calls are logged automatically. 9:29 The system also integrates into your sales pipeline. Each opportunity shows value, tags, and notes. You can immediately see which stage of the pipeline prospects are in and follow up accordingly. 10:52 This helps you manage leads better than project management tools. Most contractors only track after someone requests an estimate. But this system captures opportunities earlier, reducing lost deals and increasing revenue. 11:01 I’m onboarding trial clients at a reduced rate. If you’re interested, reach out—comment below, email me, or book a call. If you’re tech-savvy, you could set this up yourself, but it’s also affordable compared to other solutions. The revenue saved by answering missed calls easily covers the cost. 11:52 Reach out to me if you’d like help implementing this in your business.